Shipping policy

Before you finalise your order, you’ll be given various delivery options to choose from with estimated delivery time and dates depending on the delivery address.

Orders are generally shipped to your delivery address from our studio. Your order will be delivered by Standard Delivery, unless you choose Express or Next Day Delivery. 

Next Day Delivery may not be available for items sold on bank holidays and you won’t be able to select Click & Collect delivery for your order. 

You’ll be advised at checkout if we can’t ship an item to your chosen delivery address. 

We work hard to try to meet all delivery times but sometimes there may be delays – e.g. because of postal/carrier delays, logistics or bad weather. We will keep you updated as much as we can and you should be able to track your parcel’s progress. 

Any problems with your delivery? Please let us know within 14 days of the date which your order should have been delivered and we’ll do our best to help you.